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Re: Re: Install error

Author mblasi
Full name Matias Blasi
Date 2012-02-14 02:24:38 PST
Message Hi Mark,

Are you sure about the postgres user password you provided to the installer?
The createdb command is responding "createdb: could not connect to database
postgres: FATAL: password authenticatio
n failed for user "InformBillingDev""

You could try the createdb command alone, without the installer, from a
bash:

# createdb -E UNICODE -O InformBillingDev -U InformBillingDev
InformBillingDev

Please, tell me your experience.

Regards,
Matías.

On Mon, Feb 13, 2012 at 4:53 PM, Mark Dagley <XXXX@XXXX>wrote:

> Thanks, thats because the command in the relase notes has the same typo.
>
> that command ran ok and then I restarted the install and it got a bit
> futher before failing again.
>
> again in Msys i ran the command ./site/runtime/scrip​ts/bootstrap-data.py​
> -d /c/collabnet/teamforge/app/site
>
> this time it errored with
>
> Do you want to remove the data directory and proceed? [NO] YES
>
> 2012-02-13 19:48:54,049 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/00-bootstrap-c​reate-data-folders-i​f-missing.py
> 2012-02-13 19:48:54,065 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/00-bootstrap-cr​eate-data-folders-if​-missing.py in
> 0.0160
> 00 seconds
> 2012-02-13 19:48:54,065 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/00-drop-postgr​esql-database.py
> 2012-02-13 19:48:55,312 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/00-drop-postgre​sql-database.py in 1.248000 seconds
> 2012-02-13 19:48:55,312 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/01-remove-user​-accounts.py
> 2012-02-13 19:48:55,312 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/01-remove-user-​accounts.py in 0.000000 seconds
> 2012-02-13 19:48:55,312 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/03-remove-bran​ding-data.py
> 2012-02-13 19:48:55,328 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/03-remove-brand​ing-data.py in 0.015000 seconds
> 2012-02-13 19:48:55,328 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/03-remove-cvs-​data.py
> 2012-02-13 19:48:55,328 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/03-remove-cvs-d​ata.py in 0.000000 seconds
> 2012-02-13 19:48:55,328 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/03-remove-perf​orce-data.py
> 2012-02-13 19:48:55,328 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/03-remove-perfo​rce-data.py in 0.000000 seconds
> 2012-02-13 19:48:55,328 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/03-remove-svn-​data.py
> 2012-02-13 19:48:55,344 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/03-remove-svn-d​ata.py in 0.016000 seconds
> 2012-02-13 19:48:55,344 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/50-remove-data​-dir.py
> 2012-02-13 19:48:55,421 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/50-remove-data-​dir.py in 0.078000 seconds
> 2012-02-13 19:48:55,437 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/51-create-data​-dir.py
> 2012-02-13 19:48:55,437 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\set-permi​ssions\00-create-da​ta-folders-if-missin​g.py
> 2012-02-13 19:48:55,453 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\set-permis​sions\00-create-dat​a-folders-if-missing​.py in 0.015000
> second
> s
> 2012-02-13 19:48:55,453 INFO Completed
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​ok
> -scripts\bootstrap-​data/51-create-data-​dir.py in 0.015000 seconds
> 2012-02-13 19:48:55,453 INFO Run script
> C:/CollabNet/TeamFor​ge/app/site/dist\ho​o
> k-scripts\bootstrap​-data/51-create-post​gresql-database.py
> createdb: could not connect to database postgres: FATAL: password
> authenticatio
> n failed for user "InformBillingDev"
> 2012-02-13 19:48:56,654 CRITICAL createdb -E UNICODE -O InformBillingDev
> -U Info
> rmBillingDev InformBillingDev failed with exit code 0, 1 from os.system()
> Traceback (most recent call last):
> File "./site/runtime/scri​pts/bootstrap-data.p​y", line 105, in <module>
> main()
> File "./site/runtime/scri​pts/bootstrap-data.p​y", line 96, in main
> logger, pythonScriptInfo)
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\uti​l.p
> y", line 202, in runScripts
> raise Exception, ''.join(getStackTrac​eAndException())
> Exception: Traceback (most recent call last):
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\uti​l.p
> y", line 198, in runScripts
> result = runScriptFile(scriptFile, logger, pythonScriptInfo)
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\uti​l.p
> y", line 320, in runScriptFile
> methodName, pythonLogger, version)
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\uti​l.p
> y", line 182, in execPythonCode
> scriptFile, methodName)
> File "<string>", line 6, in <module>
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\scr​ipt
> s.py", line 95, in run
> return self.bootstrap()
> File "<string>", line 19, in bootstrap
> File
> "c:\CollabNet\Team​Forge\app\site\di​st\lib\multiplatfo​rm\python\app\uti​l.p
> y", line 74, in runSystem
> raise Exception('%s failed' % cmd)
> Exception: createdb -E UNICODE -O InformBillingDev -U InformBillingDev
> InformBil
> lingDev failed
>
> --------------------​--------------------​--------------
>
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>
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--

Matías Blasi| Business Vision S.A. | www.bvision.com

Hipólito Yrigoyen 1530 | C1089AAD | Ciudad de Buenos Aires | Argentina

T: 54 11 4378 5000 | D: 54 11 4378 5074 | F: 54 11 4378 5005
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Install error mrdagz Mark Dagley 2012-02-13 10:46:07 PST
     Re: Install error mblasi Matias Blasi 2012-02-13 10:52:36 PST
         RE: Re: Install error mrdagz Mark Dagley 2012-02-13 11:53:39 PST
             Re: Re: Install error mblasi Matias Blasi 2012-02-14 02:24:38 PST
                 RE: Re: Re: Install error mrdagz Mark Dagley 2012-02-14 04:31:11 PST
                     RE: Re: Re: Install error mrdagz Mark Dagley 2012-02-14 05:22:13 PST
                         RE: Re: Re: Install error mrdagz Mark Dagley 2012-02-14 05:32:06 PST
                             Re: Re: Re: Install error mblasi Matias Blasi 2012-02-14 05:32:56 PST
                                 RE: Re: Re: Re: Install error mrdagz Mark Dagley 2012-02-15 03:30:36 PST
                                     RE: Re: Re: Re: Install error mrdagz Mark Dagley 2012-02-15 04:11:19 PST
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